Complaints book

In accordance with Law No. 29571, the Consumer Protection and Defense Code and related regulations, you can file a claim (disagreement related to the goods or services you contracted) or a complaint (disagreement not related to them) here. More information at INDECOPI.

Fields marked with * are required.

1. Provider identificationBusiness nameRUC (tax ID)Establishment / service address

2. General details of the claim or complaintDate

Type *

Claim

Complaint

3. Consumer detailsFull name *ID document type *Document number *Address *Phone *Email *

The consumer is a minor

4. Product or service contractedIdentification of the product or service *Amount of the product or service (optional)

5. Details and requestDetails of the claim or complaint *Specific request of the consumer *

I declare that the data provided is true and I authorize the processing of my personal data to manage this complaint form.

Your email will open with the text of the claim. Send it to ensambliastudio@gmail.com to formally register your request. The provider will respond within fifteen (15) business days, extendable by fifteen more with prior notice, according to applicable regulations.